Support
Need help with trun? Got a feature request or a bug to report? Reach out and I'll get back to you.
Email:
sabathrod@gmail.com
Please include your iOS version and a short description of the issue. Screenshots help.
Frequently asked questions
- Why does trun need location access?
- To record your run route, distance, pace, and elevation using GPS. Without location access the app cannot track runs.
- Can I use trun in the background?
- Yes. trun keeps tracking your run when the app is in the background or your screen is locked. Make sure "Always" or "While Using" location permission is enabled.
- What is synchronized running?
- You can share a route with another trun user and run together — each of you sees the other's live position on the same map.
- How do I delete my account?
- Open trun, go to Settings, and tap "Delete Account". This removes your account and associated data.
- The app stopped tracking my run.
- This usually happens if GPS signal is lost or location permission was revoked. trun is designed to recover gracefully when signal returns. If the issue persists, email me with details.